📦 Shipping Policy
Our shipping policy is designed to ensure a smooth and hassle-free experience for our customers. Please read the following information carefully before placing your order.
We Ship Fast
Almost all orders received by 2pm are shipped the same day from Commerce, California.
Shipping Methods and Timelines
We currently offer standard shipping and expedited shipping options. Standard shipping usually takes between 3-7 business days, while expedited shipping takes between 1-3 business days. Please note that shipping times may vary depending on your location and shipping carrier.
Shipping costs vary depending on the shipping method selected and the weight and dimensions of your order. You can find the shipping cost for your order at checkout before placing your order.
Order Processing Time
We strive to process and ship all orders the same day of receiving them. However, please note that during peak seasons, such as holidays, processing times may be slightly longer.
Once your order has shipped, you will receive a tracking number via email or SMS. You can use this number to track your order and see its estimated delivery date.
We offer international shipping to many countries. However, please note that some countries may have restrictions on certain products or materials, and we may not be able to ship to those countries. Additionally, customers are responsible for any customs or import duties that may be charged by the destination country. Please check with your local customs office for more information.
Shipping Delays and Lost Packages
While we make every effort to ensure that your order is delivered on time, shipping delays may occur due to unforeseen circumstances, such as weather conditions, carrier delays, or other issues outside of our control. In the event that your order is delayed or lost in transit, please contact us, and we will work with the shipping carrier to resolve the issue as quickly as possible.
Returns and Refunds
If you are not completely satisfied with your order, you may return it within 30 days for a refund or exchange. Please see our return policy for more information.
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. We are always here to help!